Privacy Policy

Introduction

Al Taqqwa (\"we\", \"our\", or \"us\") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Hajj and Umrah services.

Information We Collect

Personal Information

• Name and contact information (email, phone number, address)
• Passport details and identification documents
• Payment information and transaction details
• Travel preferences and special requirements
• Emergency contact information

Usage Information

• IP address and browser type
• Device information and operating system
• Pages visited and actions taken on our website
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process your bookings and provide Hajj and Umrah services
• Communicate with you about your pilgrimage
• Send administrative information and service updates
• Process payments and send receipts
• Improve our services and website functionality
• Comply with legal obligations and regulatory requirements
• Send promotional materials (with your consent)

Information Sharing and Disclosure

We may share your information with:

• Service providers (airlines, hotels, transportation companies)
• Payment processors for transaction processing
• Government authorities for visa and immigration purposes
• Legal authorities when required by law
• Third parties with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Withdraw consent at any time

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the \"Last updated\" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: